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925 SILVER , FASHION , GIFT IDEAS , SILVER JEWELLERY

Top Sterling Silver Jewellery Trends for 2024

Posted by ZARKAN JEWELLERY

Top Sterling Silver Jewellery Trends for 2024

Sterling silver is a timeless material used in jewellery making. It is affordable, durable, and versatile, making it a popular choice for both men and women. As we head into 2023, there are several sterling silver jewellery trends that are expected to dominate the market. In this blog post, we will explore the top sterling silver jewellery trends for 2023. 1. Chain Necklaces Chain necklaces have been a popular trend for a while, and they are expected to continue to be in style in 2023. Chunky chain necklaces are particularly trendy right now, and they can be worn alone or...

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925 SILVER , FASHION , SILVER JEWELLERY

Different Types of Sterling Silver Jewellery for Daily Wear

Posted by ZARKAN JEWELLERY

Different Types of Sterling Silver Jewellery for Daily Wear

Sterling silver is a popular material used in jewellery making due to its durability, affordability, and beauty. It is a versatile metal that can be crafted into various designs and styles to suit every taste and occasion. Whether you are looking for something simple and elegant or bold and statement-making, sterling silver jewellery is an excellent choice for daily wear. In this blog post, we will explore different types of sterling silver jewellery that you can wear every day. 1. Rings Sterling silver rings are a timeless classic that can be worn by both men and women. They are available...

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925 SILVER , FASHION , SILVER JEWELLERY

How to Style Silver Jewellery With Your Outfits

Posted by ZARKAN JEWELLERY

How to Style Silver Jewellery With Your Outfits

Silver jewellery is a timeless classic that adds a touch of elegance and sophistication to any outfit. Whether you prefer chunky pieces or delicate designs, silver jewellery can be styled in a variety of ways to complement your wardrobe. In this blog post, we’ll take a closer look at how to style silver jewellery with your outfits. 1. Consider the occasion The first thing to consider when styling silver jewellery with your outfits is the occasion. Are you dressing up for a formal event or going for a casual look? This will determine the type of silver jewellery you should...

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925 SILVER , FASHION , SILVER JEWELLERY

5 Unique Styles of Silver Jewellery You Should Own

Posted by ZARKAN JEWELLERY

5 Unique Styles of Silver Jewellery You Should Own
Silver jewellery is a timeless and versatile accessory that can be worn with any outfit, making it a staple in many jewellery collections. With its unique and elegant properties, silver can be moulded into different shapes and styles, making it an ideal metal for jewellery-making. However, with so many options available in the market, it can be challenging to choose the perfect piece for you. Here are five unique styles of silver jewellery you should own to elevate your accessory game-
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925 SILVER , FASHION , SILVER JEWELLERY

The Meaning Behind Different Sterling Silver Jewellery Symbols

Posted by ZARKAN JEWELLERY

The Meaning Behind Different Sterling Silver Jewellery Symbols
Sterling silver jewellery is a popular choice for those looking for elegant and timeless pieces that are both durable and affordable. These pieces often feature various symbols, each of which holds a unique and special meaning. In this blog, we will explore some of the most common symbols found in sterling silver jewellery and the meanings behind them.
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925 SILVER , BRACELETS , EARRINGS , FASHION , OFFICE WEAR , SILVER JEWELLERY , SILVER RINGS

Silver Jewellery to Level Up Your Office Look

Posted by ZARKAN JEWELLERY

Silver Jewellery to Level Up Your Office Look
When it comes to dressing for the office, many people think of formal wear and business attire. While these are certainly important factors in creating a professional appearance, accessorising can make all the difference. Adding a touch of silver jewellery can take your office look to the next level. In this blog post, we'll explore some ways you can use silver jewellery to enhance your professional wardrobe.
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BOLLYWOOD , FASHION , SILVER JEWELLERY

Top 5 Bollywood Actresses Who Love to Wear Silver Jewellery

Posted by ZARKAN JEWELLERY

Top 5 Bollywood Actresses Who Love to Wear Silver Jewellery
Bollywood has always been a trendsetter when it comes to fashion, and one trend that has stood the test of time is silver jewellery. From elegant earrings to statement necklaces, silver jewellery has always been a favourite of Bollywood celebrities. In this blog, we will look at the top five Bollywood celebrities who love to wear silver jewellery.
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Return & Refund Policy

**NOTE: DO NOT ACCEPT PARCELS IF THE SEAL IS BROKEN.**

 

At Zarkan, we are dedicated to offering our customers the best products. Each item is thoroughly inspected, checked for defects, and packaged with utmost care to ensure you love our products. However, there may be times when we do not have the product(s) you choose in stock or face inventory and quality check issues. In such cases, we may have to cancel your order. You will be notified in advance to avoid any inconvenience. If you have purchased via online payment (not Cash on Delivery), you will be refunded once our team confirms your request.

 

Return & Exchange Policy

 

As with any shopping experience, terms and conditions apply to transactions at Zarkan. By placing an order or making a purchase at Zarkan, you agree to the terms set forth below along with our policy.

 

We offer a hassle-free 30-day refund or exchange policy for items that have lost their rhodium or shine. However, this does not apply to personalised jewellery, festive products, coins, and god pendants and idols, Silver Chain, except in cases of defective or counterfeit products.

 

Return requests for damaged, empty parcels, short shipments, wrong products, etc., will only be entertained if the return request is sent within 24 to 48 hours of receiving the product.

 

For Empty Parcel, Short Shipment, or Damaged Product:

- Record and send a 360-degree unboxing video of the product package.

- The video should be a single video with no cuts or edits.

- The video should clearly show that the product was damaged on delivery.

- Videos made after opening the package will not be eligible for replacement, refund, or exchange.

- Without an unboxing video for the above-mentioned cases, your return request will not be entertained.

 

For Size Issues/Discomfort:

- All our rings are adjustable and can be adjusted to any finger size. If there is a size issue or discomfort, the return should be claimed within 24 - 48 hours of receiving the product.

 

All products can only be returned for store credit note/replacement. This means that you can buy products from us for the amount that is to be returned to you, but you will not receive cash back. All returns will be accepted against the original order only once. Returns will not be accepted for any previous exchanges. Store credits are valid for a lifetime and can be used anytime.

 

Refunds are only applicable in the case of damaged products, wrong products, or articles with missing items or accessories. To ensure your request is processed without any hiccups, kindly share a 360-degree unpacking video of the product for us to ascertain the facts of your claim. In the case of a wrong product delivered, we will process your refund to the source account.



Return and Exchange Process

 

  1. **Initiation**: To replace or exchange an item, please email us at support@zarkan.co or call/WhatsApp us at +91-9910855890.
  2. **Pickup**: Our pickup partners will reverse pick up your order within 3 working days from the day of booking the return.
  3. **Processing**:

   - We receive returned products in 15-20 days. Your patience is appreciated.

   - All replacement orders will be created and shipped out within 48-72 hours of receiving the returned product in the warehouse.

   - Once the return pick-up is delivered to us, we will take 72 hours to process your refund in the form of store credit (a coupon code will be sent via email/WhatsApp). If you do not receive the credit note within the specified time, kindly contact us.

 

Zarkan is responsible for return shipping costs only for store credit notes and replacements. Every return shipment is paid by Zarkan, even if the item didn’t have free shipping initially. In areas that are unserviceable, Zarkan will pay for shipping charges up to Rs. 100 as a credit note for empty parcels, short shipments, or damaged products. Customers can then self-ship it to the warehouse address mentioned on the shipping label.

 

Warranty

 

We provide a warranty against manufacturing defects on all our products, subject to the product being used within the scope of jewelry care instructions. Any mishandling or deliberate exposure to water, perfumes, and other chemicals may result in the claim not being entertained.

 

The Zarkan warranty covers only product plating issues, including:

- Change in product color

- Significant loss of shine in product color

- Blackening of the product

 

**6-Month Warranty**: After 30 days and within 6 months, replacements are provided if the rhodium-plated material gets worn out and loses its shine.

 

Note: The warranty is not applicable for gold and rose gold colored items or differently colored items in all hallmarked silver jewelry

 

Exceptional Refund Policy

While Zarkan does not generally provide refunds, we understand that there may be exceptional circumstances involving dissatisfied customers. In rare cases where a refund is deemed necessary, the following conditions will apply:

  • Refunds will be processed after deducting applicable logistics and commercial charges.
  • A minimum deduction of Rs. 200 will be applied to cover costs such as shipping, handling, and any other relevant expenses incurred by Zarkan.
  • The final refund amount, after deductions, will be communicated to the customer before processing.

This policy ensures that while we strive to maintain our standard no-refund policy, we remain flexible and fair in exceptional cases.

 

Delivery Guarantee

 

The delivery guarantee is subject to the terms and conditions of the courier company. Any inconsistencies in the name or address will result in the non-delivery of the product.

 

Your Consent

 

By using our website, registering an account, or making a purchase, you consent to our Return & Refund Policy and agree to its terms.

 

Changes to Our Return & Refund Policy

 

Should we update, amend, or make any changes to this document to accurately reflect our service and policies, the changes will be prominently posted here. If you continue to use the service, you will be bound by the updated Return & Refund Policy. If you do not agree to this or any updated Return & Refund Policy, you can delete your account.

 

Contact Us

 

If, for any reason, you are not completely satisfied with any good or service that we provide, don't hesitate to contact us to discuss any issues you are experiencing with our product.

 

- **Email**: support@zarkan.co

- **Phone**: +91-9910855890

- **Hours**: Mon - Sat (10:30 AM to 5:00 PM)

      Thanks for contacting us. We'll get back to you as soon as possible.

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